Tom Tom one xl italia , probelamaresta sempre la schermata iniziale con la mano

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Inviato il 23 Agosto 2010, 18:40:46

Bimbotech

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Messaggi: 28

Ciao ragazzi ,  Perplesso
sto aiutando un amico a risolvere questo ,  problemino molto strano abituato con il mio mitico tom tom 500 .
Ho un Tom Tom one xl italia , senza SD , è stato acceso ( ha batteria carica ) e resta sempre la schermata iniziale con la mano , per spegnerlo devo pigiare il pulsante di reset .
Mi sono collegato con tom tom home ( vede il discom interno senza problemi ) , viene riconosciuto e fa gli aggiornamenti ( quando è collegato al PC si spegne con il normale bottone ) , ma niente .
Ho fatto delle verifiche in interneet e ho eseguito i seguenti test =>
- salvato in una directory il contenuto del tomtom
- eseguito una formattazione ( fat32 )
- ricopiato tutto dalla directory , prima creata
- reinstallato di nuovo tomtom home sul mio PC e fatto gli aggiornameti
niente come prima , altro =>
- spento dal reset => tenuto premuto 10s
- acceso tenedo premuto 10s il bottone di start , esce la scherma nera con le scritte bienche delle versione e settaggi del tom tom , ma poi come prima , dove premere il reset per spegnere .

ragazzi avete qualche idea , non sembra un problema hardware e sembra una problemati di software ma non riesco a capire se per versione un buco e un errore , prima di far contattare il service , volevo vedere se riuscivo a dare una mano a risolvere il problema .
Non sembra un problema , simile , gia scritto nel forum , scuse se ho riscritto il problema .

Grazie a tutti anticipatamente 

Ciao
Tugnela Buon umore

Inviato il 31 Agosto 2010, 18:10:27

Bimbotech

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Messaggi: 1156

quando c'è la manina bisogna mandarlo in assistenza. se è in garanzia è gratis. Dovrebbe andare e tornare in 15 giorni. Contatta l'assistenza di tomtom.

Inviato il 31 Agosto 2010, 18:10:27
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Inviato il 31 Agosto 2010, 18:41:32

Bimbotech

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Messaggi: 28

Ciao Massj ,
grazie mille ,come si era pensato mandarlo all'assistenza è la cosa migliore , sto solo eseguendo una verifica , ora ne parlo con il mio amico e poi , quando sarà possibile Vi faccio sapere .

Grazie Mille , Ciao
Tugnela Buon umore

Inviato il 31 Agosto 2010, 18:41:32
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Inviato il 19 Settembre 2010, 16:51:46

Bimbotech

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Messaggi: 8

ciao,

se il problema è SOFTWARe non serve mandarlo in assistenza....


devi reinstallre l' applicazione tramite tomtom home (la devi eliminare dal navigatore, con tomtom home chiuso devi rinominare la cartella che si trova in documenti/tomtom/home in home1 )  e poi riscaricarla dal tomtom home assicurandoti prima di avere una linea adsl privata, no ufficio, Connessione via cavo ethernet e disabilitare il firewall dell'antivirus, se hia avast disinstallalo....  fai cosi ed risolvi tutto  senno ogni volta che lo aggiorni lo blocchi



ciao

er Pausa

Inviato il 25 Settembre 2010, 09:36:27

Bimbotech

**********
Messaggi: 28

Ciao Er Pausa ,
grazie della tua risposta e scusa per il ritardo , ho provato , ma nulla alla riaccensione resta sempre la prima pagina .
lo ripetuta almeno tre volte , non dovrei aver sbagliato nulla di qulle che hai scritto .

Se avete altre idee Grazie mille , poi rifarò io delle prove .

Di nuovo grazie mille

Ciao
Tugnela

Inviato il 25 Settembre 2010, 09:36:27
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